The MBA Club on Linked Hosted a Coffee Shop Interview with the Owner of Go Prama to discuss how to create a start-up. It was a great opportunity for faculty and industry to collaborate to help students learn from experienced practitioners. Host is Dr. Murad Abel. You may want to stay in contact with the LinkedIn MBA Club
Tuesday, April 25, 2023
Tuesday, March 21, 2023
Collaborative Project and ePortfolio: The Impacts of High-Impact Practices in Online Learning
Many higher education institutions have incorporated high-impact practices (HIPs) acknowledged by the Association of American Colleges and Universities (AACU) to improve student engagement and success. HIPs are a collection of teaching and learning strategies that positively impact student learning and promote deep learning by enhancing student engagement. Compared to those students who did not, students who participated in any impact practices demonstrated higher commitment and more desirable learning outcomes, leading to increased retention, completion, and satisfaction rates. HIPs are necessary for helping educational institutions ensure access, equity, and quality of courses. Collaborative projects and e-portfolios are among 11 high-impact educational practices endorsed by AACU. The use of multiple HIPs has been proven as beneficial educational modalities in understanding and applying concepts and theories of disciplines. This revised course includes a quality improvement collaborative project from week one to week six and an ePortfolio learning activity for students to start their baby steps building their ePortfolios.
Research Method
Course evaluation is the key approach to improving the course quality we offer in the program. After this revised course was implemented, there were inevitably opportunities for improvement. Triangulation from various sources is always the best option to confirm the findings. The study population comprised adult learners who enrolled in this redesigned course after this course was implemented at the first year. The instructors who had taught this course during the same time period were also included in the study population. The information gathered from in-house student and instructor surveys provided valuable information that could be used to inform course redesign. Finally, artifacts collected from classes were the best sources for triangulation.
Key Findings
The survey item, ‘this course increased my knowledge in healthcare’ received the highest score. About 87% of surveyed students agreed or strongly agreed with this statement. Although most of our students are mid-aged frontline healthcare professionals, they learned a lot from this course because the course material is full of practical knowledge. One student commented, “This course went more in-depth about QI and associated topics than I had.” Similarly, another student stated, “I knew a lot beforehand but it enhanced my knowledge.”
Earning four certificates from the Institute for Healthcare Improvement (IHI) received the second highest score at 82.5%. Students voiced positively about the value of getting the certificates. The IHI certificates not only helped students learn better in this course but also prepared them for dealing with real-world issues. Here are some examples of students’ feedback. “These certifications provided real-world examples for the material we were learning which will be extremely beneficial in the workforce and in the classroom.” “The IHI certificates were worth the time and knowledge needed for the course.” “I enjoyed the IHI certificates. I thought they were a good enhancement to the course.” “Yes, it was a great tool and very excited to list these certificates on my resume.”
Among all survey items, the collaborative project obtained the lowest score. Only 55% of surveyed students felt that the collaborative project helped them learn to work with peers having different backgrounds and experiences to solve problems in a healthcare organization. Some students had a positive attitude toward the collaborative project and felt it benefited them. On the contrary, other students had negative attitudes towards the collaborative project due to the lack of participation from their team members, different time zones/work schedules, and unequal distribution of group work. Positive comments include, “I really enjoyed this part of the course. It was nice to hear from others and get their feedback.” and “I enjoyed working with my team members. Especially my team leader is a great leader who reminded us of things to do in 6 weeks and made sure that we were on the same page.” Negative comments include, “The project was not collaborative. It was workload heavy for 1 person.” and “The collaborative project was a good experience and it did allow us to focus on teamwork, but it can be difficult when everyone is not on the same work schedule. Some team members did not participate as much as others.”
Prior research showed that students who participated in group work in online courses were likely to be less satisfied with the overall experience and possessed a more negative perception when compared to those who took part in the face-to-face format. Favor and Kupl found that 38% of online MBA students preferred to work in a team, and 39% believed teams increased their learning. In addition, two of the most frequently cited challenges of teamwork are free riding and unequal workload distribution. In Smith et al’s study, 65.9% of graduate students felt positive about the group assessment. Thus, the finding (55%) regarding students’ perception of a collaborative project from our study falls between these two empirical studies.
All surveyed instructors offered positive opinions regarding this revised course. Several instructors expressed the need for teamwork in the healthcare administration program. “Team concept helps them to collaborate.” “Because they are in teams, they were more apt to give feedback to their team members, as it may have a direct impact on their final project.” “The activities allowed students to critically think about all aspects of quality improvement. Having students in groups enhanced engagement in discussions throughout the learning week. Students expressed positive experiences with group activities.”
Implications
Working on a collaborative project in the online classroom can be exciting, challenging, and rewarding. Performing a team project without the physical presence of team members in online courses may present an additional challenge as students are in different time zones and work schedules, leading to increased difficulty in setting deadlines and developing team dynamics. Students resisted a team-based project in the online classroom because they did not have time to collaborate effectively or because there was an underachiever on their team for whom they would have to compensate. Although many challenges are inherent in collaborative learning in the online classroom, there are compelling reasons to overcome the difficulties and make collaborative learning a fruitful learning experience. For instance, incorporating the Group Work Contract and peer-review could be the solutions to reduce students’ anxiety and frustration, resulting in better collaboration and learning experiences.
Researchers
Dr. Hwangji Lu |
Dr. Robert Smiles |
Dr. Robert Smiles is the Program Lead in the Master of Arts in Health Care Administration Program in the College of Arts and Sciences at the University of Arizona Global Campus. He obtained a Ph.D. in health care administration with a specialization in organizational change resistance from Capella University, a master’s degree in health care administration from Bellevue University, and a Bachelor of Science in biology from the University of Maryland. He started his career as a regional marketing and admissions director for a long-term care organization in middle Tennessee, then began working as an adjunct professor with Ashford (now UAGC) in 2011. His research interests include student success, student engagement, and high impact practices.
Contact Information
Dr. Hwangji Lu at hwangji.lu@uagc.edu; Dr. Robert Smiles at Robert.smiles@uagc.edu
References
Azar, A. S., Keat, O. B., & Arutus, J. S. (2021). Collaborative learning in the classroom: The study of Malaysian University student’ attitude. Ilkogretim Online- Elementary Education Online, 20(4), 272-284. https://doi.org/10.17051/ilkonline.2021.04.30
Favor, J. K., & Kulp, A. M. (2015). Academic learning teams in accelerated adult programs. Adult Learning, 26(4), 151-159. https://doi.org/10.1177/1045159515596928
Kuh, G. D. (2008). High-impact educational practices: What they are, who has access to them, and why they matter. The Association of American Colleges & Universities
Rosen, M. A., Diaz-Granados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in healthcare: Key discoveries enabling safer, high-quality care. American Psychologist, 73(4), 433-450. https://doi.org/10.1037/amp0000298
Smith, G. C., Sorenson, C., Gump, A., Heindel, A. J., Caris, M., Martinez, C. D. (2011). Overcoming student resistance to group work: Online versus face-to-face. The Internet and Higher Education, 14, 121-128.
Steyn, C., Davies, C., & Sambo, A. (2019). Eliciting student feedback for course development: The
application of a qualitative course evaluation tool among business research student. Assessment & Evaluation in Higher Education, 44(1), 11-24. doi: 10.1080/02602938.2018.1466266.
Walston, S. L., & Johnson, K. L. (2022). Organizational behavior and theory in healthcare. Leadership perspectives and management applications (2nd ed). Health Administration Press.
Warsah, I., Morganna, R., Uyun, M., Hamengkubuwono, & Afandi, M. (2021). The impact of collaborative learning on learners’ critical thinking skills. International Journal of Instruction, 14(2), 443-460. https://doi.org/10.29333/iji.2021.14225a
Thursday, March 9, 2023
The Power of Mentoring with Matched Mindsets: Creating a Culture of Leadership
To enhance student enrollment, retention, and success in STEM fields of study, a focused strategy was implemented to establish student STEM organizations aligning underrepresented students with matched mentors and mindsets. We developed a survey tool based on published literature and established instruments, including measures of STEM belonging, science identity, and growth mindset, as well as measures assessing students’ views on their STEM participation. The developed research process can be applied across the learning institution and applicable in other colleges and universities.
There is limited data available on underrepresented students who are pursuing STEM careers regarding factors associated with their participation in STEM. By examining the views and experiences of diverse STEM students across these domains, insights can be gained which may help develop strategies to facilitate STEM participation by other underrepresented students and growth of students in these domains in STEM leadership.
The results of this mixed-methods research study identified how student organizations provide the structure for students to develop a greater sense of belonging in STEM which can have a positive impact on academic achievement and retention in STEM particularly for women and students of color. The belief of “belonging” in STEM may be influenced by relationships with mentors of similar cultural backgrounds and life experiences. Student organizations can be an incubator for the development of STEM leadership competencies.
Research integration was applied to develop the Matched-Minds Mentoring program for students in STEM programs. The results of the first Matched-Minds Mentoring cohort, including eighty-plus students, were amazing! Specifically, the key findings were:
Findings:
1. By examining the preferences and attitudes of STEM students, we can gain insights into factors associated with their decision to pursue STEM, which can help develop strategies to encourage more students to enter STEM and to provide support interventions with focus on underrepresented students.
2. Research Integration: The STEM Matched-Mentoring Pilot was a success with a positive impact to student persistence and retention.
Implications or Recommendations:
The recommendation is to expand the Matched-Minds Mentoring program across the learning institution. This research method is applicable in other colleges and universities as well.
The Research Team was thrilled to share research findings at the 2023 National Organization for Student Success (NOSS) conference in Nashville, Tennessee, March 2023!
Dr. Karen Lynne-Daniels Ivy (Principal Investigator)
Dr. Karen Lynne-Daniels Ivy, Ph.D. is the Assistant Dean of Technology Studies for Forbes School of Business & Technology at the University of Arizona Global Campus. She is also co-founder of the media tribute company, Visionary Expressions, LLC. Karen is a life-long learner, and her educational background consists of a combination of business, technical, marketing, and leadership advanced studies. Dr. Ivy’s professional experience includes over 30 years of business, technical, and leadership contributions in the Aerospace, Manufacturing, Commercial Consumer and Office, Health Care, and Information Technology industries. This includes Technology Leadership support to Lockheed Martin Space and Aeronautics missions and Honeywell Aerospace missions. She is an accomplished Senior Leader in the Information Technology Services industry with expertise in strategic development and oversight, service delivery, program management, and technology and innovation transformation.
Research Team:
Dr. Karen Ivy - Primary Investigator, Dr. Tahereh Daneshi, Lisa Sims, & Michael Hayden
Thursday, February 9, 2023
Where is the recession? By Dr. Robin Dhakal
In October 2022, the CEO of JP Morgan Chase, Jamie Dimon said that he expects the US to head into a recession “within the next six to nine months.” He was not alone in this prediction. Many financial analysts, economists, and news networks also concurred with Mr. Dimon’s view about the looming recession. One of the primary reasons that economists believe we are heading into a recession is because of the Fed’s efforts to bring down inflation. The inflation in the US has come down since July of last year. In June 2022, the CPI rose by 1.3%- one of the highest rates of increase in the recent past. However, that rate was 0% in July and -0.1% in December. This is an encouraging sign and a sign that the Fed’s interest rate hike is working. In fact, the Feds first started raising the interest rates in March and have gradually increased them since. It is also an encouraging sign that the Feds slowed the rate hike this month.
So, are the economists wrong about the possibility of a recession? It’s complicated. Historically, every time we have a higher level of inflation, the Fed uses its monetary policy tools to raise interest rates. When the rates are increased, consumer spending, investment, and exports fall. This causes domestic production to fall- hence causing the recession. One example of this is the inflation that persisted from the late 1960s to the early 1980s which is often coined “the great inflation.” To combat high levels of inflation, the Feds increased the rates aggressively up to 20% which pushed the US economy into a recession. Following the recession, the Fed started lowering the rates. This, coupled with fiscal policies of cutting tax rates, led to one of the strongest recoveries in the recent past.
Even though there are some similarities with the 1980s, there are a lot of differences, too. Unlike the 1980s when we saw a high level of inflation and two recessions in quick succession, we have a very robust GDP growth rate even while the Feds increased the rates aggressively. There are some reasons for concern because of the layoffs in the recent past from companies like Twitter, Facebook, and Google, but the data suggests that the labor market is still strong. Much of the layoffs we are seeing are companies shedding some of the overhiring we saw during the COVID pandemic in the tech industry. Moreover, as the world is getting past the COVID-19 pandemic and its economic impacts, the supply chain issues that companies experienced are fading. Shipping volumes are up in most of the largest ports in the world. Even though the supply chain issues are not expected to fully return to a normal level until 2024, it has improved. In addition, crude oil prices have come down significantly and the stock market is higher than at the start of 2020 with the Dow increasing by about 18% since the start of 2020. All of this is good news, and we should expect inflation rates all around the world to fall because of these factors.
Considering all these factors, it is reasonable to think that we *might* dodge the bullet on the recession this year or have a shorter, milder recession. That, of course, will depend on two major things: 1) how does the Fed reach moving forward? Will they keep raising the rates until the inflation has cooled significantly, or will they increase it at a slower rate? 2) how will Congress handle the debt limit crisis? On January 19, the US reached the debt ceiling. However, Treasury Secretary Janet Yellen doesn’t expect the US to default on its debt until early June. If the debt ceiling fight in Congress is not resolved soon, it will have a devastating effect on the US and global economy- and will almost certainly put us in a recession. It will raise the interest rates on the loans that the government owes, rattle the bond market, and affect the stock market globally- to name a few.
Dr. Robin Dhakal |
“Dr. Robin Dhakal is an Assistant Professor in the Forbes School of Business and Technology. He earned a M.A. and a Ph.D. in Economics from University of South Florida and a B.A. in Business/Economics and Mathematics/Computer Science from Warren Wilson College. His academic research focuses on development economics and political economy. He has been teaching Economics in colleges and universities for the past nine years." Dr. Robin's LinkedIn Address
Friday, February 3, 2023
2022 Forbes School of Business and Technology® $15K Scholarship Recipients
*The Forbes School of Business and Technology® scholarship program is managed by Dr. Murad Abel, Dr. Jorge Cardenas, and Professor Bill Davis.
2022 Senior Project Scholarship Recipient Darrius Finney
2022 Entrepreneurship Scholarship Recipient Tobe Attah
My name is Tobe Attah, and it is a pleasure to be awarded the Entrepreneurship Scholarship presented by the Forbes School of Business and Technology® at UAGC. To share a brief introduction of myself, I am the Managing Director for an engineering, construction, and management firm based in Dallas, Texas. Our services include the construction and management of civil engineering projects with a focus on pavement, drainage, water, and wastewater systems, among others. I am working towards earning my doctorate at UAGC to broaden my horizons on business administration and organizational development, and my goal is to become a professor. I look forward to taking advantage of the classes and professors who are experts in the field of leadership and management, as they can offer me valuable knowledge that can help me achieve my goals.
College is a great opportunity for students to explore their entrepreneurial ideas since they have access to a wealth of resources that can support them in making their ideas a reality. Numerous colleges offer incubators, accelerators, scholarships, and other programs that provide networking opportunities, funding, and mentorship. Additionally, college students have access to a wide variety of lecturers and peers who can offer unique knowledge and insight. Utilizing these resources and following through on entrepreneurial ideas can help students develop important skills like creativity, problem-solving, and perseverance, which are beneficial in any professional setting.
Thursday, September 1, 2022
Authentic Human Connection: A Key Component of a Culture of Care In the Online Classroom
Bill Davis, Lead Faculty, Department of Organizational Studies, and Sarah Korpi, Diversity, Equity, and Inclusion Director, Division of Continuing Studies Assistant Director, Learning Engineering Group, University of Wisconsin – Madison
Bill Davis |
Do you want to motivate and inspire your students to reach for higher goals? During our combined 37 years of teaching in higher education, we have had the opportunity to observe the evolution of online classrooms and the unique challenges they possess in terms of engagement. Below are the five key insights and ideas we believe are most relevant to establishing authentic human connections and a flourishing culture of care.
Students Matter | Authentic Human Connection
We believe students
matter, and they are the reason we exist. According to Schlossberg,
Lynch, and Chickering (1989, p.21), student success is dependent on the
degree to which students feel they "matter." The four dimensions of
mattering are:
- Attention
- Importance
- Ego-extension
- Dependence
Sarah Korpi |
Building authentic human connection with our learners helps
students feel seen and valued and that they belong in our classrooms, all things
that promote student persistence and success. According to Maggie Wooll (2021,
para. 6): "Human connection is a deep bond that's formed between people
when they feel seen and valued. During an authentic human connection, people
exchange positive energy with one another and build trust. Human connection
makes you feel heard and understood and gives you a sense of belonging."
Serving students by being positive, timely, and reliable shows them that you
care. What we model for our students through our actions and ways of being is
often reflected in how our students interact with each other in our courses;
leading by example and demonstrating the behavior we wish to see is powerful.
We can further promote student persistence and success by delivering high-quality
teaching practices, innovating to find new and better ways to serve and reach
students, and by providing caring consideration.
Good Leaders Understand the Culture and Context They
Lead, Teach and Coach In
Each group of students is unique, and what works well for
one group may not work well or at all for another. As educators, we are the
leaders of our classrooms. We understand the course content, the way the course
fits into the overall curriculum, the institutional context we teach in, and
the dynamics of our unique groups of learners. As the course leader, modeling
consistency and staying engaged with learners promotes student success.
Keep students in your line of sight. Involve and engage them
where you can, sharing information and rewarding and recognizing the good they
do, even if they haven't yet fully reached the learning outcomes. Help them
grow their skills, knowledge, and confidence levels by leading and teaching
with care. Most importantly, be mindful that some adult learners are connecting
to their education for the very first time. Some learners are reconnecting
after a significant break in learning. Taking the time to understand your
students' situations and the roles they balance is one easy way to promote
authentic human connection. In addition, this information can help you to plan
each week to serve and support them as they engage with your class and balance
their other responsibilities. Being aware of all support resources and sharing
them regularly helps normalize utilizing those resources in support of
learning.
Lead and Coach with Care
As you lead and coach with care in your online classroom, be
aware of your role's importance and purpose. Always have as a goal to provide
students with a meaningful and gratifying learning experience. Keep the main
thing the main thing, student learning. Lead with care and emotional
intelligence, having a high sense of self-awareness, social awareness,
self-management, and relationship management. Good leader-coaches understand
the content and culture they lead and the situational variables and dynamics in
an online classroom.
So, in every student interaction, work to connect with your
students, build valuable rapport and provide students with high-quality
engagement and feedback. Where you can, be proactive and take the initiative to
serve and coach them outside the classroom (one-on-one coaching via zoom or
phone, etc.). Be a positive role model, leading by example and putting forth
high-quality work, innovation, and caring in all the roles in which you serve
students.
Consider these suggestions:
1. Observe and listen to your student's passions and purpose,
recognizing any apprehensions they may have.
2. Lead with care when life happens and situations arise.
Set the right tone, show empathy and compassion as you listen, and provide
valuable advice, and coaching with care. Help students identify and eliminate
any road blocks to success.
3. As you coach, remember these tips from Project Manager
(2016):
- Coaching
Leaders:
- Unlock
potential
- Coach with
questions
i.
Ask:
1.
"What is the goal?"
2.
"What are you trying to achieve?
3.
"How can you get there?"
Coaching with care also means providing positive
encouragement to your students. Be positive, immediate, and reliable. The
impact will be building trust and demonstrating to students that you care.
Purpose, Passion, and Vision
Remember, it is an honor and a pleasure to share in our
students' learning journey. You will be sharing and working to enrich, support,
and empower your students, and many times they will present opportunities for
you to provide valuable advice or role modeling. Be aware of the vital role you
play. Value the time you share with each student in every class and work to
influence positive outcomes and meaningful results.
It's important to remind your students that the steps they
take to achieve their vision include their plans and the processes they
implement to achieve their goals. Goals allow students to focus on their
objective, mobilize to achieve a goal, and increase their performance (Locke
and Latham, 1968). Remind students of visualization techniques so they can
imagine how their life will look once they have achieved their goal (Mind
Tools, n.d.). Finally, engage in dialogue and help them see their progress and
define their purpose, passion, and vision if needed.
Purpose
Purpose provides students with a sense of meaning and guides
their life and career decisions. It helps them shape their goals and gives them
a sense of direction.
Passion
Passion is a student's sense of energy for something.
According to Hudson and McLean (2006), "Your passions are your internal
energy source, the fire or determination you have for reaching some destination
up ahead. They tell you why you are on this journey and what you want from
life. They are your push and pull." These energies might be derived from
achievement, a search for meaning, compassion/contribution, and play and
creativity. Every adult has the capacity to tap these passions.
Vision
Vision is what you hope the world will look like in the
future because of your commitments and actions today. An inspiring and
meaningful future vision can motivate and move you into action.
Identify and Overcome Barriers to Create Authentic
Connection
In the classroom, instructors can use barriers to learning
as opportunities to create authentic connection. Barriers create opportunities
for outreach and connection and can be celebrated as connection points. As
instructors, we can work to differentiate between practices that promote
authentic connection in the face-to-face classroom and those that promote
authentic connection in the online learning environment. Regardless of
modality, reflecting on and mindfully selecting engagement strategies creates
the platform for subsequent conversations about identified barriers, and
strategies learners can employ to overcome these barriers.
Our education, experience, and board experience in ADEIL - Association of Distance Education and Distance
Learning have instilled a strong belief that instructors are a
powerful force. They can be transformational servant-style leaders who are
authentic and genuine. Instructors can help students change their lives when
they choose to pursue higher education. Simply put, instructors can lead, lift,
and equip students for success.
According to Rich Diviney (2021), who authored The Attributes: 25 Hidden Drivers of Optimal Performance, "You can't hide you (authenticity)." Among the attributes, authenticity is the most important in building trust. Authenticity cannot be fake or copied. Consistency of action, thought and values is the simplest measure of authenticity. Consistency builds trust, and a lack of consistency builds doubt. When instructors demonstrate a positive attitude, lead with consistency and care, and continue to nurture students in their learning continuum, they become authentic leader-coaches. They help create the right learning environment in their classrooms.
References
Davis, B. (2021).
Balancing roles for adult learners. Retrieved from
https://www.uagc.edu/blog/balancing-roles-for-adult-learners
Davis, B. (2020).
Why passion matters to adult learners. Retrieved from
https://www.uagc.edu/blog/why-passion-matters-to-adult-learners
Diviney R.
(2021). 25 Hidden Drivers of Optimal Performance. New York. Random House
Hudson, F.M.,
& McLean, D.P. (2006). Life launch, a passionate guide to the rest of
your life. Santa
Barbara, CA: Hudson Institute Press.
Mind Tools (n.d.).
Locke's goal-setting theory. Retrieved from https://www.mindtools.com/pages/article/newHTE_87.htm
Project Manager
(2016). How to Give Feedback [Video]. Retrieved from https://www.youtube.com/watch?v=L8Mh3bikqS4
UFP Research Fellows Roundtable Session 3
UFP Research Fellows Roundtable Session 2 reveals key information, analysis and findings from research grants at University of Arizona Global Campus (UAGC).
- Live Learning Mathematics – Holly Ourso, College of Arts & Sciences
- Immersive experiences for student engagement – Dan Tinianow, College of Arts & Sciences
- The Use of Digital Badges to Enhance Student Engagement and Retention – Shari Schwartz, College of Arts & Sciences